Shipping Policy
UK Shipping Details
Handling & Delivery Times
- Processing Time: Orders are typically prepared and dispatched within 1–2 working days (excluding weekends and bank holidays).
- Delivery Estimate: 3–5 working days via Royal Mail Tracked, Signed For, or Parcelforce.
- Free UK Delivery: We offer complimentary standard shipping across mainland UK.
International Shipping Options
Timeframes & Pricing
| Region | Estimated Delivery Time | Shipping Rate |
|---|---|---|
| European Union | 5–10 business days | £9.49 – £15.49 |
| North America | 7–14 business days | £13.49 – £20.49 |
| Asia & Pacific | 10–20 business days | £16.49 – £25.49 |
| Rest of the World | 12–25 business days | £19.49 – £30.49 |
Please note: Shipping timelines are estimated and can vary due to customs inspections or local delivery delays.
International Customs & Import Charges
- Customs duties, taxes, and import charges may apply to international shipments depending on your country's policies.
- These charges are not included in our shipping rates and are the responsibility of the recipient.
- For clarity, we recommend checking with your local customs office before ordering.
Free Global Shipping Offer
Enjoy free international shipping when your order total exceeds £100 GBP (after any discounts). Please note that certain bulky or oversized items may not qualify.
Order Cut-Off Times
- Place your order before 2 PM GMT for same-day processing (Monday to Friday).
- Orders placed during weekends or holidays will be handled the next working day.
- Tracking details will be emailed once your parcel has been shipped.
Key Delivery Information
- Address Accuracy: Double-check your shipping address before confirming your order. We are not responsible for failed deliveries due to incorrect details.
- Unexpected Delays: Delivery may be affected by weather events, customs checks, or courier delays.
- Missing Deliveries: If your parcel hasn’t arrived within 10 days past the estimated delivery date, get in touch with us for support.
Questions About Shipping?
We’re here to help! For any shipping-related inquiries, feel free to reach out:
📧 [email protected]
📞 +44 7123 456789