Payment Policy
Accepted Payment Options
At Games in One Place, we offer a wide range of trusted payment methods to ensure your checkout is smooth and secure:
| Method | Details | Processing Time |
|---|---|---|
| Credit/Debit Cards | Supports Visa, MasterCard, American Express & Discover | Instant |
| PayPal | Use your PayPal account or pay as a guest | Instant |
| Apple Pay | Compatible with iOS and macOS on supported devices | Instant |
| Google Pay | Available on Android and supported browsers | Instant |
| Klarna | Choose from pay-later or installment options (UK/EU only) | 1–3 working days |
All payments are encrypted with SSL for your protection.
Payment Handling & Security Checks
- Instant Confirmation: Most orders are approved within seconds.
- Verification: Some transactions may go through additional checks and may take up to 2 working hours.
- Payment Issues: If a payment is unsuccessful, we’ll notify you by email with instructions.
Currency & Charges
- All prices are shown in GBP (£).
- If you’re paying from abroad, currency conversion fees may apply — check with your bank for details.
- Locked Pricing: Once your payment is confirmed, the price is fixed and won’t change.
Refunds & Cancellations
Refund Timelines
| Method | Refund Time | Notes |
|---|---|---|
| Card | 3–5 business days | Bank processing speeds may vary |
| PayPal | 1–3 business days | Credited back to your PayPal account |
| Klarna | Up to 5 business days | Refund reflected in your payment schedule |
How to Cancel an Order
- Contact us within 1 hour of placing your order to request cancellation.
- If the digital key has already been sent, cancellations are not available. Please refer to our returns policy if applicable.
Fraud Prevention & Protection
- 3D Secure 2.0 is used to protect your card transactions.
- Address Verification: Your billing address must match the cardholder’s details.
- We reserve the right to pause or cancel any transaction flagged as suspicious to protect both the buyer and our platform.
Troubleshooting Payments
If Your Card Gets Declined
- Ensure your card details are entered correctly.
- Check with your bank that online payments are permitted.
- Try using another payment method like PayPal or Google Pay.
Pending Charges Explained
- Some banks may place a temporary hold on funds for authorization. These typically clear in 1–5 business days and are not actual charges unless the payment is completed.
Need Help with Payments?
If you have any questions or issues regarding payment, feel free to reach out:
📧 [email protected]
📞 +44 7123 456789